NovProperty management agreement checklist in Cambodia
This owner-side checklist is for reviewing an agreement with a specific property manager, building operator, agency or developer affiliate. It does not describe NovAsia as a property manager and it is not a legal template.
1. Service Scope
The first risk is signing an agreement where the fee is clear but the actual service scope is vague. The contract should list who handles marketing, showings, tenant screening, lease preparation, move-in, move-out, rent collection, inspections, repairs, cleaning and reporting.
| Area | What to Check | Why It Matters |
|---|---|---|
| Services | Full list of property-manager duties | A fee without scope becomes a dispute about what was included |
| Exclusivity | Whether the owner may find a tenant directly, and for how long exclusivity lasts | The owner should not accidentally block direct letting or sale |
| Marketing | Who prepares photos, listings, showings and negotiations | A vacant unit needs clear marketing accountability |
| Tenant Screening | Which checks and approvals are required before lease signing | No public Cambodia-wide screening standard was verified, so the rule should be contractual |
2. Money, Deposit and Statements
The agreement should show the money flow: who receives rent, where the tenant deposit is held, when the owner receives payout, which fees are deducted and what evidence is attached to each statement.
- Rent collection account and payout timing to the owner.
- Who holds the tenant deposit and when deductions are allowed.
- Statement frequency: monthly or quarterly.
- Statement evidence: lease copy, rent receipt proof, repair invoices, photos, bank proof or receipts.
- Separate treatment of management fee, utilities, service charge and extraordinary costs.
3. Vacancy and Repairs
Between tenants, the owner should know who pays utilities, service charge, cleaning, marketing and minor repairs. For repairs, the key clause is the approval threshold: what the manager may spend without owner approval, and what requires written confirmation.
| Situation | Contract Point |
|---|---|
| Vacancy | Who bears costs and how often the manager reports demand and showing feedback |
| Ordinary Repair | Approval threshold, vendor choice, before/after photos and invoice or receipt |
| Emergency | When work can proceed before approval and how quickly the owner is notified |
| Conflict of Interest | Vendor markup, related contractor or referral fee disclosure |
4. Building Management Is Not Unit Management
A condominium has its own internal rules, management body and common costs. That is a separate layer. It does not replace a private agreement with a manager who rents out a specific unit. The contract should separate building service charge and internal rules from unit rent and unit-management fees.
5. GRR and Buyback Are Not Ordinary Management
GRR or buyback can only be treated as a contractual promise by the named obligated party if it appears in signed documents. It is not evidence of achieved rent, not a market rent figure and not proof that NovAsia manages the unit.
6. Exit, Sale and Handover
At the end of the agreement, the owner should know the termination notice, key and access-card handover, tenant file transfer, deposit balance, unpaid invoices, photo archive, lease copies and transition process to a new manager or buyer.
Red Flags
- Fee is stated but the service list is not.
- The manager may spend on repairs without a limit.
- No obligation to provide lease copies, invoices, photos and rent receipt proof.
- Related vendors, referral fees or markups are not disclosed.
- Termination does not cover tenant file, keys, access cards and deposit balance.
Buying a unit for rental use? We can help you prepare the questions to ask a property manager before signing and identify which clauses should go to legal review.
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Does NovAsia manage apartments after purchase?
No. This page helps an owner review an agreement with a specific property manager, building operator, agency or developer affiliate. NovAsia is not described as the property manager, landlord or rent collector.
Is GRR the same as property management?
No. GRR or buyback is a separate contractual promise by the named obligated party if it appears in signed documents. It should not be mixed with ordinary rent, achieved rent or a management service.
Is there a standard property-management fee in Cambodia?
No official Cambodia-wide fee schedule was verified in this pass. The fee should be tied to the exact service scope, deduction rules and reporting package.
Sources
Condominium rules and common-cost research · existing NovAsia apartment-upkeep editorial corpus · v4.7 editorial invariants for GRR/buyback · checked July 7, 2026. A Cambodia-wide official management agreement template, standard fee, tenant-screening standard and universal repair threshold were not verified. This information is for general orientation and is not legal advice.